Privacy Policy

Elliott Safety Pty Ltd ABN 40 686 841 109 ("Elliott Safety", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information: contact information (name, email address, phone number, business address), business information (company name, job title, industry sector), project information (site locations, project details relevant to safety services), communication records (enquiries, service requests, and correspondence), and website usage data (IP address, browser type, pages visited, and interaction data).

How We Collect Information

We collect personal information through contact forms and enquiry submissions on our website, phone calls and email correspondence, service agreements and contracts, site visits and safety consultations, and cookies and analytics tools on our website.

How We Use Your Information

We use your personal information to provide construction safety consulting services, respond to enquiries and service requests, prepare quotes, proposals, and service agreements, deliver safety documentation, audits, training, and advisory services, communicate about our services and relevant industry updates, comply with legal and regulatory obligations, and improve our website and services.

Disclosure of Information

We may share your personal information with service partners (third-party specialists engaged to deliver services, e.g., WorkWell Safety for psychosocial risk management services), regulatory authorities (WorkSafe Victoria or other bodies where legally required), professional advisers (lawyers, accountants, and auditors as necessary), and technology providers (website hosting, email, and business software providers). We do not sell your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure storage of electronic and physical records, access controls limiting information to authorised personnel, secure communication channels for sensitive information, and regular review of data handling practices.

Cookies and Analytics

Our website uses cookies and analytics tools to improve user experience and understand how visitors interact with our site. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites, including WorkWell Safety and regulatory bodies. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Your Rights

Under Australian privacy law, you have the right to access personal information we hold about you, request correction of inaccurate or outdated information, and lodge a complaint if you believe we have breached the APPs. To exercise these rights, contact us using the details below.

Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and support legitimate business needs. Safety documentation and records may be retained for extended periods to meet regulatory requirements and support ongoing compliance.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us:

Elliott Safety Pty Ltd

Email: info@elliottsafety.com.au

Phone: 1300 472 338

Address: 555 Collins Street, Melbourne

Complaints

If you are not satisfied with our response to a privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): Website: www.oaic.gov.au | Phone: 1300 363 992